Services and information.

Services and information.

Find out more about electromobility with Mercedes-Benz.

Find out more about electromobility with Mercedes-Benz.

Charging options


Charging is the new refuelling.

Discover everything you need to know about the different charging options and the Mercedes-Benz wallbox.

Charging options


Charging is the new refuelling.

Discover everything you need to know about the different charging options and the Mercedes-Benz wallbox.

The image shows a man using a public charging station to charge his electrically driven Mercedes-Benz.

Refuelling electric energy.

What are the different charging options?

Charge the battery of your EQ Power vehicle at a Mercedes-Benz wallbox particularly quickly, conveniently and safely.

The Mercedes-Benz Wallbox.

Your own charging station at home or at work.

Connectivity


Excellent connectivity in every situation.

Checking the state of charge, pre-entry climate control or finding the nearest charging station: thanks to Mercedes me connect you can do all this more conveniently on your smartphone.

Connectivity


Excellent connectivity in every situation.

Checking the state of charge, pre-entry climate control or finding the nearest charging station: thanks to Mercedes me connect you can do all this more conveniently on your smartphone.

The Mercedes me connect App shows vehicle information such as the battery charge level and the range on the driver's smartphone.

Mercedes me connect.

Discover a new form of connectivity.

Sustainability


Sustainability. A strong word, implemented down to the last detail.

Discover sustainability at Mercedes-Benz: from vehicle battery recycling to Mercedes-Benz energy storage units.

Sustainability


Sustainability. A strong word, implemented down to the last detail.

Discover sustainability at Mercedes-Benz: from vehicle battery recycling to Mercedes-Benz energy storage units.

The image shows the drive components of the electric B-Class: battery, electric motor and charging socket.

Battery certificate.

A positive without a negative.

The illustration shows the bright blue cable of a battery forming the outline of a house.

Battery recycling.

Consistently thinking ahead: batteries' second life

Mercedes-Benz energy storage units store excess solar energy and guarantee more efficient energy management for your home.

Mercedes-Benz energy storage units.

Optimises the individual solar energy consumption and cuts costs.

Mercedes-Benz is currently the world's only automotive manufacturer with environmental certificates as per ISO standards.

Environmental certificate.

Verified sustainability.

Frequently asked questions


Frequently asked questions

Electric mobility is the mobility of the future – a step in the direction of new technologies and at the same time a departure from familiar ways. This throws up many questions. For this reason, we have collected responses to the most frequently asked questions here.

Frequently asked questions


Frequently asked questions

Electric mobility is the mobility of the future – a step in the direction of new technologies and at the same time a departure from familiar ways. This throws up many questions. For this reason, we have collected responses to the most frequently asked questions here.

    • Resale value of an electric vehicle

      Wiederverkaufswert eines Elektrofahrzeuges

      What about the resale value of my electric vehicle? In terms of the battery, does a drop in output reduce the value to the extent that it's not worthwhile purchasing the vehicle in the first place?

      Mercedes-Benz vehicles are known for their high resale value. This also applies to electrified vehicles. Consequently, the Mercedes-Benz Battery Certificate guarantees the performance of the lithium-ion high-voltage battery in fully electric vehicles and plug-in hybrids. This has a positive effect on the resale value.

    • Battery recycling options

      Optionen des Batterierecycling

      Lower consumption and emissions initially means that there is a positive environmental aspect. But what about recycling the battery? I'm not even supposed to put the batteries from my TV remote in the landfill bin.

      In the "LiBRi" (Lithium-ion Battery Recycling Initiative) research project, Mercedes-Benz has joined forces with suppliers and disposal partners to develop innovative recycling concepts which allow high-quality recycling of valuable components or materials. To find out more about the Environmental Certificate, go to www.mercedes-benz.com and search for "life cycle".

    • Battery fire safety

      Brandsicherheit von Batterien

      We keep hearing about electric cars in which the batteries suddenly catch fire. Can that also happen to me in a Mercedes?

      Mercedes-Benz applies the same high safety standards to its electric vehicles as is does to all of the brand's other vehicles. Thanks to the innovative ENERGY SPACE, the battery in the B-Class, to take an example, is housed in the car's underbody to protect it in the event of a crash. Our engineers have optimised and successfully tested the safety of the drive-system-related components and systems in crash tests.

    • Overall vehicle LCA

      Gesamt-Ökobilanz von Fahrzeugen

      Do you have something like an overall LCA for the vehicles? I'm not sure whether driving a partially electric or fully electric car is really better for the environment than, e.g. driving a BlueTEC diesel.

      How green the vehicle is when in use depends very much on the customer's driving behaviour and how they recharge the vehicle. Frequent charging after short journeys (<30 km) increases the overall distance that the customer actually covers with a plug-in hybrid, for example. The electricity the vehicle is charged with also plays a significant role, i.e. is it actually being charged with "green" electricity or an energy mix?

      As a rule, all public charging stations are supplied with green electricity, and it often only takes a few clicks for a household to find a green energy supplier.

    • Charging cable lock

      Ladekabelverriegelung

      I charge my vehicle while it is parked outside. How can I make sure that no one unplugs my car overnight?

      The Mercedes-Benz Wallbox includes a charging cable lock, which works when the vehicle is locked. The charging cable is also locked on the vehicle side.

    • Total cost of ownership

      Total Costs of Ownership

      Roughly speaking, what are the total costs of ownership for the different drive variants in comparable models?

      Anyone purchasing an electric car can expect significantly lower workshop costs for the vehicle than the owner of a petrol or diesel vehicle. And depending on the electricity tariff, the lower "refuelling costs" should not be ignored when it comes to the decision to buy. In many countries the owner will also benefit from subsidies and tax incentives or exemption from access restrictions and congestion charges.

    • Inductive charging

      Induktives Laden

      When will Mercedes-Benz introduce inductive charging? Would I have to/be able to convert one of the current models to use inductive charging or would I need a new car for the new charging technology?

      One of the next steps on the way to the perfect electric vehicle and plug-in hybrid is inductive charging of the battery, which will revolutionise charging comfort from 2017. Mercedes-Benz is currently trialling this "unplugged" future technology with the S 500 e.

      Power consumption of the S-Class 500 e long version in combined test cycle: from 15.5 kWh/100 km<p>Under real driving conditions, there may be deviations from the certified standard values. The actual values are influenced by numerous individual factors, e.g. the driver's driving style, environmental conditions and the conditions of the route.</p>; combined fuel consumption: 2.8 l/100 km<p>Under real driving conditions, there may be deviations from the certified standard values. The actual values are influenced by numerous individual factors, e.g. the driver's driving style, environmental conditions and the conditions of the route.</p>; combined CO2 emissions: 65 g/km<p>The stated fuel consumption and CO2 emission values have been determined using the specified measuring procedure (§2 Nos. 5, 6, 6a "Pkw-EnVKV" [German Ordinance on Fuel Consumption Labelling for Cars] in their currently valid edition). The figures are not based on an individual vehicle and do not constitute part of the product offer; they are provided solely for purposes of comparison between different vehicle models.</p>.